匯豐銀行（中國）有限公司廣州2012招聘
應聘者請把簡歷發到hrgzh@hsbc.com.cn, 郵件標題 "職位名稱+應聘者姓名"
如符合要求，我們會聯系面談。因簡歷比較多，無法一一回復請見諒。歡迎今年或往屆畢業生投遞簡歷，未畢業同學請勿投。
公司介紹：
匯豐銀行（中國）有限公司總行設于上海，是香港上海匯豐銀行有限公司全資擁有的外商獨資銀行，其前身是香港上海匯豐銀行有限公司的原中國內地分支機構。
香港上海匯豐銀行有限公司于1865年在香港和上海成立，一百多年來從未間斷在中國的服務，是在內地投資最多的外資銀行之一。目前，匯豐中國共有116個網點，是中國內地網點最多、地域覆蓋最廣的外資銀行。匯豐銀行獨具優勢，為客戶提供廣泛的銀行和金融服務。

匯豐中國熱切期望您的加入！
匯豐銀行正是您首屈一指的選擇！

職位要求：
-大學本科及以上學歷，金融、財會、經濟貿易、外語相關專業者，有銷售相關經驗者優先；
-具有優秀的人際交往和溝通能力，有良好的客戶服務意識；
-英語、漢語口語和書面表達流利，電腦操作熟練；
-高度責任感，能獨立工作并承受工作壓力。

Department: Retail Banking and Wealth Management零售銀行及財富管理部

1. Teller  (銀行柜員)

Job Duties:
-To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers.
-To establish and keep good relationship with valuable customers by providing one-stop counter services.
-To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer/Personal Relationship Manager to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers.
- Familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.

Job Requirements:

- Bachelor degree or above
- Solid knowledge on PFS operations and products
- Good understanding of local rules and regulations and internal guideline
- Good communication and interpersonal skill
- Good written and spoken English
- Good sales sense and personality

2. Premier Relationship Assistant （卓越理財客戶主任）

Job Duties:
-To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work.
-To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate.
-To answer all incoming HP phone calls if Personal Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO's voice mail.
-To make sure HP gift redemption mechanics works smoothly
-To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually completes sales process if all PROs are occupied.
-To back up PRO who is on leave or during lunchtime.

Job Requirements:
-Bachelor degree holder with at least 1-2 years customer service experience, ideally in financial industry
-Good communication and selling skills
-Good understanding of Retail Banking and Wealth Management (RBWM) products / services
-Good spoken & written English
-Well organized
-Nice personality and presentable appearance

3. Customer Development Officer / Representative, GZH (客戶主任)

Job Duties:
-To achieve pre-set sales targets of personal banking products
-To conduct needs-based selling activities through effective sales processes
-To project a professional image while conducting sales activities
-To promptly and effectively respond to customer enquiries, feedbacks and complaints
-To prepare and submit sales progress reports on a regular basis

Job Requirements:
-Bachelor degree or above
-One year or above working experience is preferred
-Experience in sales-related function is preferred
-Result-driven and able to work under pressure
-Firm believer of long-term, ethical client relationship
-Strong interpersonal skills and effective presentation skills
-Customer-centric service mindset
-Good spoken and written English is a plus