簡歷投遞： jancjzeng@hsbc.com.cn
職位性質： 全職
有效日期： 2012年03月07日 至 2012年04月06日
招聘人數： 20 人
工作地點： 江門 清遠 汕頭 湛江 肇慶
Customer Services Representative職位描述： 
  Job Duties:
•To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers
•To establish and keep good relationship with valuable customers by providing one-stop counter services
•To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers
•To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
•Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　
Job Requirements:
•Bachelor degree or above
•Solid knowledge on Retail Banking and Wealth Management (RBWM) operations and products
•Good understanding of local rules and regulations and internal guideline
•Strong sense of responsibility
•Good communication and interpersonal skill
• Good written and spoken English
•Good sales sense and selling skills
•Nice personality  
匯豐銀行（中國）有限公司是香港上海匯豐銀行有限公司全資擁有的外商獨資銀行。匯豐中國綜合全面的市場知識、對不同區域業務的條件深刻了解，及透過與中國貿易和投資公司的緊密合作，我們不僅在中國提供了專業化的服務，而且為有志在中國銀行專業發展的人士提供了良好機會。最重要的是擁有全球資源和本地智慧的匯豐，成功發展了多項領先市場的銀行服務，為市場樹立專業、創新和質量各方面的新標準。

電子郵箱： jancjzeng@hsbc.com.cn
企業網址： http://www.hsbc.com.cn