? Tracing with Business incomplete documentation.
? Safekeeping of security documents, deposits and retrievals to/from the vault.
? Scanning of all security documents into the electronic database (E-doc)
? Turnaround time.
? Enforceability of documentation.
? Audit findings / rating.
? Number of incomplete / pending documentation.
? Updated and current record of documents in e-doc
Operational Processing
? Updating and checking of the TOTPORT (customer database).
? Limit Management (IDMS).
? Monitoring/following up of pending IRAs (Customer Credit Reviews).
? Input/increase/reduce/delete limits and credit information input in credit system issued by People’s Bank of China (PBOC).
? No losses or exposure to operational risk.
Monitoring ? Monitoring of commitment fee calculation and collection.
? Monitoring of RTO profit sharing.
? Monitoring of Covenants.
? Monitoring expiry dates of insurance policies, Credit Risk Takeovers and Corporate Guarantees.
? Monitoring expired credit limits.
Monitoring Sundry accounts owned by Loan Ops Beijing and completing of account reconciliation reports on a monthly basis.
? Timeliness.
Reporting Preparation of the following reports:
? Limit expiry report.
? KWG 14/ Evidenz reports.
? Ad-hoc reports to APHO, management such as reports to GCP-LEM.
? Key statistics and Cost Allocation reports.
? Overdue documentation
? Input Loan Ops’ portion in CBRC regular reports and submit to Beijing branch management for consolidation.
? Limit input in CRCS and daily report to PBOC
? Monthly Foreign Currency Loan report to SAFE
? Timely submission of reports, Accuracy and feedback from recipients.
Operational Management
? Reviewing Limits of Authority and Documentation Retention Periods.
? Cleaning up of user profiles- Credit Automation and Marketing System (CAMKT) and Interactive Data Management System (IDMS).
? Updating of the Key Operating Procedures of the department.
? Rectification of audit findings.
? Updated Limits of Authority.
? Access to the system is limited to the authorized users.
? Updated and circulated Key Operating Procedures.
? Closure of audit issue within 60 days.
? Audit finding/grade
Operational Risk Management